Kollab removes purchase uncertainty with BC Copilot Gap Assessment
In a tender round, a customer faced an unclear choice between two BC systems and three suppliers. A GAP assessment with INVOLV3 involved 42 employees from 4 departments and created new insights. KOLLAB presented crucial data that secured them the contract.
The Challenge
The customer faces 2 different BC systems, and the choice between 3 different suppliers
The customer cannot see the difference between the solutions and suppliers
The customer is uncertain and needs a better decision basis
The Solution
Involvement of 4 departments, 42 employees.
156 reflections
The new data and insights strengthen the decision on choice of BC system and supplier.
The Outcome
KOLLAB wins the customer as they could present the customer with completely new insights about specific challenges, but also opportunities, seen in relation to employees' views on where they are today vs. where they should be.